Onsite support with service desk
Remote monitoring and support for all of your school devices, alongside a choice of onsite support arrangements. Every package includes a fully staffed service desk, 8am to 5pm, Monday to Friday.
School ICT support
IT support built around the school day.
The perfect fit for all your school ICT needs, now supporting 200+ schools. Remote monitoring, scheduled onsite technicians across Nottinghamshire, Nottingham, Derbyshire and Lincolnshire (and UK-wide remote cover), plus a fully staffed service desk, so teachers can get on with teaching.
- Remote monitoring
- Onsite technicians
- Safer internet
- Atomas AI included
Service desk open8am to 5pm, Monday to Friday
- 200+ schoolsPrimaries, secondaries and multi-academy trusts
- Fully staffed service desk8am to 5pm, Monday to Friday
- UK safer internetCloud filtering for staff, pupils and devices
- Atomas AIGoverned AI in every school package
Service area
Onsite in the East Midlands, remote UK-wide
Scheduled technicians are routed from our Mansfield base across Nottinghamshire, Nottingham, Derbyshire and Lincolnshire, with the same help desk and remote monitoring for schools and trusts further afield.
Everything your school needs
One team for every device, account and classroom.
Put your school at the forefront of IT in education, from Apple Classroom and Schoolwork to Minecraft Education, Google integration and Copilot for lesson planning and marking.
UK safer internet
Class-leading firewalls with cloud-based filtering services to secure your staff, pupils and devices wherever they are.
Learn more
Pupil accounts from your MIS
Pupils are provisioned automatically with network, Microsoft 365, Google and Apple accounts straight from your MIS. One username and password for every online service.
Microsoft Education
From Teams classrooms to Minecraft Education, there's a wealth of resources to tap into. Every solution is built cloud-first to get you ready for the serverless school.
Learn more
Chromebook support
No more juggling accounts for different lessons. Sign in to Chromebooks with your Microsoft email address and use Microsoft and Google services with one login.
Apple Classroom
Manage how pupils use iPads in lessons. Lock devices to a single app or push web pages to every iPad, fully integrated with Microsoft services and safe school filtering.
Learn moreDon't fear missing out
Put your school at the forefront of IT in education.
Nobody likes the fear of missing out. Apple Classroom and Schoolwork, Minecraft Education, Google integration, Copilot for lesson plans and marking. There's more available to schools than ever, and it's hard to know where to start.
We'll get you past the fear and moving in the right direction, with a plan that fits your budget and the way your staff actually teach.
See what is included beyond standard support in our school packages, from governed Atomas AI to lockdown alerts.
- Apple Classroom & Schoolwork
- Minecraft Education
- Google Workspace integration
- Copilot and Atomas AI
Getting started
Switching is simpler than you think.
-
01
Free IT audit
We review your devices, network, filtering and backups against the DfE digital and technology standards.
-
02
A plan that fits
Choose remote or onsite support arrangements that suit your school and your budget.
-
03
Smooth onboarding
We take over monitoring, accounts and the service desk with minimal disruption to lessons.
-
04
Ongoing support
Your team gets a named point of contact and a service desk that knows your school.
What hours is the service desk open?
Every school package includes access to our fully staffed service desk, 8am to 5pm, Monday to Friday.
Do you provide onsite technicians?
Yes. Alongside remote monitoring and support, you can choose the onsite arrangement that suits your school, from scheduled technician visits to support when you need it.
Can you create pupil accounts automatically?
Yes. Pupil accounts for the local network, Microsoft 365, Google and Apple are provisioned directly from your MIS, so each pupil has one username and password for every online service.
Do you support Chromebooks and iPads as well as Windows?
Yes. We support Windows, Chromebooks and iPads, including unified Microsoft sign-in on Chromebooks and Apple Classroom for iPads.
Is Atomas AI really included?
Yes. Atomas, our governed AI platform for schools, is built into our school IT support packages alongside network, device and cyber security management.
Related services
Safe Internet for Schools
KCSIE-compliant filtering, monitoring and safeguarding reports
Apple & Microsoft in the Classroom
iPads, Apple Classroom, Intune and Teams for teaching and learning
Networks & WiFi
Core installs, VLANs and cloud-managed WiFi with monitoring
VoIP & Emergency Broadcasts
Our own hosted Yeastar phone system, Yealink handsets and Teams alerts