Business IT support
Reliable, efficient IT support tailored to small and medium-sized businesses. We're here to help you navigate your technology and compliance roadmap, with real UK engineers when you need them.
Support plans
Three service tiers to match your business needs and budget, so you get exactly the right level of IT support.
Essentials
Our entry-level package for small businesses with straightforward IT needs. Reliable support without the extras.
Growth
Enhanced support for growing businesses with more complex IT requirements. The perfect balance of cover and value.
Mission-critical
Our premium package for businesses where IT is mission-critical. Comprehensive care with no compromise on service. Talk to us and we'll scope it around your organisation.
Not sure which plan fits? We'll compare them in detail with you, free of charge.
All plans include
Expert remote support that resolves IT issues quickly and minimises downtime, keeping your business running smoothly.
Professional onsite support for hardware, software and network issues, with hands-on help when you need it.
Support for all your hardware, including Windows, Apple and Chromebook devices.
Learn moreRobust security that protects your data and devices from threats, so your business stays secure.
Learn moreExpert guidance on industry standards and regulations, helping you avoid penalties and maintain trust.
Optional training and certification programmes that teach your staff cyber security best practice and strengthen your security posture.
Getting started
We review your devices, Microsoft 365, backups and security, then show you where things can be simpler and safer.
Choose Bronze, Silver or Gold, and we'll tailor it to your team and systems.
We deploy monitoring, backup and cyber protection with minimal disruption.
Real engineers keep everything patched, protected and running.
Bronze covers the essentials with standard business hours remote support and Kaseya 365 Express. Silver adds extended hours, enterprise-grade Kaseya 365 bundles, a dedicated account manager and a strategic IT partnership. Gold is our premium package for businesses where IT is mission-critical, with no compromise on service.
Yes. Bronze and Silver both include full Office 365 backup alongside Microsoft licensing. Talk to us about Gold and we'll scope it with you.
Yes. Our hardware support covers Windows, Apple and Chromebook devices.
Yes. Training and certification programmes are available to help your staff follow cyber security best practice.
Related services
Free for schools, trusts & businesses
We'll review your devices, networks, filtering, backups and cyber security, benchmarked against the DfE digital and technology standards for schools, then show you exactly where things can be simpler, safer and cheaper.
