IT support services

Expert tech support, wherever and whenever you need it.

Whether you run a school or a growing business, we provide UK-based IT support that fits. Remote monitoring and a friendly service desk come with every package, backed by onsite engineers when you need hands-on help.

  • Schools & trusts
  • SME businesses
  • Remote support
  • Onsite engineers
An IT technician working on network cabling in a server rack
Friendly service deskIncluded with every package
  • School ICT supportSupporting 200+ schools and trusts
  • SME business ITBronze, Silver and Gold support plans
  • Remote supportMonitoring and management tools in every package

Choose your support

IT support for schools and businesses.

Pick the service that matches your organisation. Every package includes remote management and monitoring tools and access to our service desk.

School ICT support

A huge range of school support packages, from scheduled support and project management to installations and internet provision, and much more.

Learn more

SME business IT support

Whether you need support for your device estate or help with cyber security measures and data protection, we're here to help.

Learn more

Remote support

A friendly, fully staffed service desk that resolves the majority of issues remotely, with an extensive range of on-premises remote management and monitoring tools included in every package.

For schools

Support built around the school day.

Our school ICT support combines remote monitoring, scheduled onsite technicians and a fully staffed service desk, open 8am to 5pm, Monday to Friday, so teachers can get on with teaching.

We look after Windows, Chromebooks and iPads, provision pupil accounts directly from your MIS, and secure every device with UK safer internet filtering.

  • Scheduled onsite support
  • Project management
  • Installations
  • Internet provision
Explore school ICT support
A school building surrounded by trees

For businesses

Proactive IT for small and medium-sized businesses.

Our business support plans come in three tiers, Bronze, Silver and Gold, so you get the right level of cover for your team and your budget.

Plans include Microsoft licensing, Office 365 backup and Cynet cyber protection, with remote and onsite support from real UK engineers.

  • Device estate support
  • Cyber security measures
  • Data protection
  • Compliance guidance
Explore our business IT support plans
Two site managers checking tablets on a building site at sunset

FAQs

Questions we often hear.

Something else? Call 0115 694 0000 or send us a message.

Do you support schools and businesses?

Yes. We offer dedicated school ICT support packages for schools and trusts, and Bronze, Silver and Gold support plans for small and medium-sized businesses.

Is remote support included?

Yes. Every package includes access to our service desk and an extensive range of remote management and monitoring tools, so the majority of issues can be resolved remotely.

Can you send an engineer onsite?

Yes. Alongside remote support, both our school and business services include onsite support options for hands-on help with hardware, software and networks.

What do your school packages cover?

Our school packages range from scheduled support and project management to installations and internet provision, along with device support, MIS-driven pupil accounts and safer internet filtering.

Can you help my business with cyber security and data protection?

Yes. Our business IT support covers your device estate as well as cyber security measures and data protection, including Cynet cyber protection on our support plans.

Free for schools, trusts & businesses

Book a free IT health check.

We'll review your devices, networks, filtering, backups and cyber security, benchmarked against the DfE digital and technology standards for schools, then show you exactly where things can be simpler, safer and cheaper.